Personalised Mum Puzzle Sign

Shipment Processing Time

At Lovisco, we take pride in crafting personalised products with the utmost care and attention to detail. The entire process, from order placement to delivery, takes approximately 10-14 working days. Here's a breakdown of each stage:

1. Design and Artist Review (0-2 Days Since Order) – Your personalised details are reviewed and prepared for production.

2. Crafting and Quality Assurance (3-7 Days Since Order) – Your item is carefully crafted and inspected to meet our quality standards.

3. Shipping and Delivery (Beyond 9 Days Since Order) – Once approved, your order is securely packaged and handed over to our shipping partner.

We appreciate your patience as we create a unique, high-quality product just for you!

All of our Lovisco products comes with a 15-Day Money Back Guarantee.

Once your item is delivered, we offer a no questions asked refund if you don't love it within the first 15 days!

If, within this period, your order shows defects in material or craftsmanship, we will provide a replacement at no extra cost. If the exact model is unavailable, we'll offer a piece of similar value or style.

Note: A maximum of one name can be written for each puzzle. If multiple names are written, we will proceed as written, and unfortunately, we will not be able to assist if they are not satisfied.